Privacy Policy

Jerusalem Insurance Co. (hereinafter “JICO”, “we”, “us”, “our”) is one of the leading insurance companies in Jordan. At JICO, we are committed to protecting your privacy, and handling your Personal Data (defined below) with care.
This Privacy Policy (hereinafter the “Policy”) explains when and why we collect your Personal Data, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure, and your rights in relation to your Personal Data (defined below).

Definitions

Data Controller means an entity which is responsible for determining when, why and how to Process Personal Data.

Personal Data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified directly or indirectly, by reference to identifiers such as name, date of birth, nationality and passport number. However, Personal Data does not include data of deceased persons or legal entities.

Processing means any operation performed on Personal Data, either manually or by automated means. It includes, but is not limited to, obtaining, recording, using, disclosing by transmission, restricting, and erasing or destroying it.

Supervisory Authority means an independent public authority responsible for monitoring the application of relevant data protection law.

Who are we?

i. Identity of Data Controller
JICO is the Data Controller of Personal Data relating to any individual who accesses this website.

ii.Our contact information
Jerusalem Insurance Co. –
Building # 47 Abdul Hamid Sharaf Street Shmeisani, Amman, Jordan
Email: info@jico.jo
T. +962 (6) 569 3161

How do we collect your Personal Data?

We obtain your Personal Data in the following ways:

a) Information you give us directly, for example, you may apply for an insurance policy by registering your information through an application form.
b) Information that is automatically collected when you visit our website via cookies, including Google Tag and Facebook Pixel on our website.

What types of Personal Data we collect?

We may collect, use, store, and transfer different kinds of Personal Data about you, which we distinguish as follows:

a) Informative Data. This type of data is collected directly from you when you fill and complete any of the our insurance application forms on this website, which includes:
i. Personal and work details: name, domicile, work address, phone number, email address, and salary.

ii. Position description: employer’s contact information, title, position held, and length of employment.

iii. Information on citizenship: identification or passport number, as well as their issuance and expiry date.

iv. Background and credit information: credit and criminal checks and screening, to the extent permitted by the applicable law.

b) Uninformative Data (or Behavioral Data): this data is automatically collected when surfing our website, which includes:
i. Technical information including the type of device you’re using, IP address, browser, and operating system used to connect your device/computer to the internet.

ii. Information about your visit to this website including information about pages you visit, the length of visit, products and services you viewed, and referral sources (e.g. how you reached to our website).

Notwithstanding the foregoing, all credit/debit cards details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties.

How and why is your information used?

We may use your Personal Data to:
1. Enhance JICO products/services;
2. Market JICO products/services; and
3. Provide insurance products to customers.

Lawful processing

We will only collect, process or transfer your Personal Data as described in this Policy and as permitted by our by-laws and applicable laws on the following grounds:

i. Consent: We may ask for your informed and freely given consent in certain circumstances. For example, we may request your consent to send you marketing emails, texts and/or calls. You have the right to withdraw your consent at any time by simply contacting us.

ii. Contractual necessity: We may require processing of Personal Data if we have executed a contract with you or if performing our obligation requires processing of Personal Data. For example, when you acquire any of JICO’s products/services.

iii. Compliance with legal or regulatory obligation: Processing of Personal Data may be necessary so that we comply with a legal or regulatory obligation to we which we are subject to. For example, where we are ordered by a competent court or regulatory authority like Insurance Management Department.

iv. Legitimate interest: Where it is reasonably necessary to achieve our or others’ legitimate interests, only and so long the information used is fair and does not duly impact your rights. We consider our legitimate interest to run JICO’s business in pursuit of our business targets within our operative markets.

For how long will your data be stored?

We retain your Personal Data for no longer than what is necessary for the fulfillment of the purposes for which it was collected, in addition to the purpose of satisfying any legal, accounting, or reporting requirements.

Your rights

You have the following rights over your Personal Data we hold:

i. Right to access and obtain a copy of your Personal Data, free of charge.

ii. Right to access information on how your Personal Data is Processed.

iii. Right to request the correction of incorrect, inaccurate, or incomplete Personal Data.

iv. Right to receive your Personal Data in commonly used machine-readable format and/or request that we transmit it to a third party.

v. Right to object to Processing of your Personal Data on grounds relating to your specific circumstance, if Processing is being made for the purpose of: (a) direct marketing, (b) scientific/historical research and statistics, or (c) JICO’s own legitimate interest.

vi. Right to request restriction of Processing of Personal Data when: (a) the accuracy of the data in question is contested, (b) you don’t want the data to be erased, (c) the data is no longer needed for the original purpose but may not be deleted yet because of legal grounds, and (d) the decision on your objection to processing is pending.

To exercise your rights you can contact us to address your request(s). We will endeavor to respond to your requests without undue delay If we do not intend to comply with your request, then we will state the reason(s) why we have rejected your request.

Cookies

This website uses cookies. A ‘Cookie’ is a small piece of software (file) that is installed, either temporarily or long term, on your computer via the browser (e.g. Internet Explorer or Google Chrome) when you visit a website. Thus, when you return to our website in the future, your browser send back information which had previously been saved from your last visit.

It is possible to alter your browser setting in order to (i) block, or (ii) change cookies when any website sets or accesses cookies. However, please note that disabling or refusing all cookies (including essential cookies) may restrict your use of some or all parts of the website and/or delay the way in which it operates.
Below is a list of links to the ‘Help’ section of some web browsers with explanation on how to change or block cookies:
• Internet Explorer™ : https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
• Safari™ : https://support.apple.com/kb/PH5042?locale=en_US
• Chrome™:https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
• Firefox™: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

For more information on use of cookies, you can check our Cookies Policy at this link https://jico.jo/cookies-policy/

18 or under

In certain circumstances, we may have to process Personal Data relating to minors (i.e. under the age of 18). Where the person who’s age is below the age of 18 years, such Processing shall be done for the purpose of pursuing our legitimate interests, and with the express consent of their parent or guardian.

Links to third-party websites

This website may include links to third-party websites, plug-ins and applications which are not maintained or controlled by us. Some of the advertisements you see on our website are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. Clicking on those links or enabling those connections may allow third parties to collect or share data about you and your online activities through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect, and we are not responsible for their privacy statements. Thus, we encourage you to read the privacy statements on their websites which you visit.
This Policy applies only to our website, and the information practices of these third parties are not covered by this Policy. Thus, we are not responsible for any privacy policies or practices of other websites even if you visit them using links from our website.

Keeping your information safe

We have implemented the appropriate technical and organizational controls in place to protect your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. Additionally and as previously mentioned, we limit access of your Personal Data to our officers, agents, contractors and other third parties who have a business’ need to know. Any informative Personal Data are recorded as encrypted data.
Where we have given or where you have chosen a password, which enables you to access certain parts of our website, you are responsible for keeping this password confidential.
If a Personal Data breach occurs (i.e. when there is a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data processed), then we will notify the relevant Supervisory Authority without undue delay. If the breach is likely to result in a high risk to your rights and freedoms and the risk has not been mitigated, then you will also be informed.

Keeping your information up-to-date

It is important that your Personal Data is accurate and up-to-date. Accordingly, it is your obligation to keep us informed if your Personal Data changes during your relationship with us. Additionally, we will take reasonable steps to ensure your Personal Data is accurate and up to date.

Modifications to this Policy

If any minor or significant modification is made to this Policy as a result of amendments to laws or regulations, or due to other reasons involving our operations and standards in the future, an amended Policy will be posted on our website; therefore, please visit our website frequently to ensure that you will be aware of any changes. Modifications will be effective on the day they are posted. Your use of the website following the update to the Policy means that you accept the updated Policy.