Question 1

What are waiting periods?

Accepted Answer

A waiting period is the amount of time an insured must wait before some or all of their coverage comes into effect. This often guarantees that the patient does not have an illness prior to the insurance policy issuance. Get the best health insurance in Jordan here

Question 2

Can I insure my pregnant wife?

Accepted Answer

No, no insurance will cover your wife's pregnancy. This is due to the high risk pregnancy has. We recommend that you subscribe to the insurance at least 1 year prior to the pregnancy so that the whole coverage is covered.  Learn more about pregnancy insurance.

Question 3

I have a diabetics or High blood pressure. Can I be insured?

Accepted Answer

Yes you can. Insurance covers usually eliminate the prior disease and it's effects from  the covers. However, there are some cases in which these exclusions can be removed for an extra amount of cash. It is up to you where you feel more comfortable with. Contact our professional insurance consultants

Question 4

Do I have to insure my whole family?

Accepted Answer

If you wish to add children below 18, then by law you are required to have at least one legal guardian present within the policy. Get the best health insurance in Jordan here

Question 5

How much is health insurance a month for a single person?

Accepted Answer

It starts with 21.25 JD per month and ends with up to 120 JD per month. It depends a lot on your ages, gender and your current state of health. What you can do is to contact us and ask Jerusalem Insurance experts to assist you in making a custom health insurance plan that covers your needs. Then you can compare prices and benefits.

Question 6

Who are Nat Health Company?

Accepted Answer

Nat Health is an insurance management company that provides medical insurance services through their medical network (the largest medical network in the Kingdom with about 4,500 service providers).

Question 7

What is the relationship of Nat Health with Al Quds Insurance Company?

Accepted Answer

The main provider of medical insurance services as it is the largest medical network in the Kingdom.

Question 8

Will I benefit from the expansion of the medical network within the borders of the Hashemite Kingdom of Jordan?

Accepted Answer

Of course you will, The expansion of the medical network of Al-Quds Insurance Company is one of its strongest features, as it includes coverage of all specialties in all its branches within the Kingdom, making it easier for you to choose the most suitable for you.

Question 9

What is the electronic card?

Accepted Answer

The electronic card is a smart card that can be used to obtain medical services through the network without the need to present paper forms. You can also get the benefit of disbursing chronic treatments from approved pharmacies without any prior arrangement.

Question 10

How can I renew a medical contract?

Accepted Answer

You can renew your contract annually on the same or under different terms and conditions by the agreement of the two parties.

Question 11

Will I be notified when the policy should be renewed?

Accepted Answer

Yes, we make sure to contact you at least one month before the policy expires so that it can be renewed and we will follow up with you, either through the liaison officer (insurance agent) or we will contact you directly.

Question 12

What is the waiting period?

Accepted Answer

The waiting period is a period of time that starts from 6 months to a year.  The beneficiary coverage begins upon the expiry of the waiting period

Question 13

Can the waiting period (insurance continuity request) be canceled?

Accepted Answer

The company or institution can request to cancel the waiting period from the insurance company if certain conditions are met, such as proof of previous continuous medical insurance.

Question 14

Can any of the insurers be added to the insurance policy ?

Accepted Answer

Yes, this is possible but with following the below procedures: 
Fill out insurance application and declare all previous medical issues if found, for new employees, and their families (marriages, births). 
In both cases, the contractor must formally notify the insurance company of that, accompanied by the notification of the needed documents (a copy of the appointment letter, a copy of the marriage certificate, a copy of the birth certificate). 
* According to the case of addition, the insurer must in all cases complete the insurance application and all that is needed for the addition and send it to the company. It is not permissible to add retroactively or in advance so that the date of the addition is indicated by the insurance application and the insurance company has the right to accept or reject it according to what is stipulated and agreed upon in the insurance policy .

Question 15

Can any of insurers be canceled in the policy?

Accepted Answer

Yes, it can be canceled, within the following cases: 
Termination of the legal affiliation of any of the legal affiliate (dependents) 
Termination of any insured subscriber employee with the contractor.
 The death of the insured person or reaching the age of sixty-five according to the medical contract.
The presence of double insurance, and in such cases, the contractor must formally notify the company of that accompanied by the needed supporting documents such as (a copy of a letter of termination of service, a death certificate, or a divorce certificate) according to the state of cancellation

Question 16

Is it possible to amend the medical insurance policy?

Accepted Answer

Yes, you can only do this upon renewal, and it will be through:
- A request for amendment a month before the policy renewal in order to study the case and approve it.

Question 17

What if the treatment was consumed outside the hospital (consumption of all visits)?

Accepted Answer

If there was an additional benefit in the insurance contract, the customer is granted additional visits, according to an official request from the liaison officer (insurance agent).

Question 18

Does the insurance cover medical issues related to teeth and eyes?

Accepted Answer

Yes, according to the conditions and coverage limit agreed between the two parties, where the insurer has the right to request the coverage limit he wants and according to what is agreed upon with the insurance company.

Question 19

Can the amount required when purchasing a medical insurance policy be paid in installments?

Accepted Answer

Yes, according to the credit policy and terms and conditions of the insurance company, which are provided to you upon approval of the insurance offer (price and coverage).

Question 20

Can a medical insurance contract be canceled?

Accepted Answer

Yes, it can be canceled by both parties, however the other party should be notified of this 30 days before the date of cancellation, and the insurer will be responsible of any financial claim before the date of cancellation.

Question 21

Can children only be insured without parents, or a wife with her children only?

Accepted Answer

All family members should be included in the medical insurance policy, the family will be considered according to the family book. 
In some cases we do exceptions such as if the father lives abroad, children’s age over 18 years old, or having active insurance for 1 of the family members. 
In all cases mentioned, you should provide the company with a proof of the reason and then wait for the approval.

Question 22

What is the case of compensation, if the treatment  was through a non network party or outside Jordan?

Accepted Answer

Yes of course, as the payment should be paid to the medical network directly and then you should provide us with detailed reports and invoices within a period of 15 days from the date of treatment.  The insured will be compensated for medial costs covered, according to the local rates mentioned in the insurance policy taking into consideration the terms and conditions agreed upon in the medical insurance policy between the 2 parties.

Question 23

Since the medical network and approvals belong to another insurance management company, is there any way to follow up on this through you?

Accepted Answer

Yes, as we have a complete approval section (team) to follow up with our clients and an effective phone line available for 24 hours a day, seven days a week to provide assistance regarding any inquiry or any emergency situation.

Question 24

What is the reason for refusing laboratory and radiological examinations?

Accepted Answer

The reasons vary, the following are 2 examples: 
1-The required pre-insurance is not declared 
2- Not related to medical conditions It may be subject to waiting periods.

Question 25

What is the reason for refusing covering medicines?

Accepted Answer

The reason may be that the medicines are not registered or subject to the 16% uninsured tax that is mentioned in the insurance policy

Question 26

What is the reason for refusing to check-in in a hospital?

Accepted Answer

The reason may be exception of the medical condition or that its under the waiting period.

Question 27

What is the state of the previous insurance?

Accepted Answer

It is the history of the insurer’s medical condition before joining the insurance and which has not been declared (disclosed) by them on the insurance application. Usually they are aware of it from before, or getting treatment on it, or still suffering from it.

Question 28

What is the reason for rejecting the visit completely?

Accepted Answer

The reason for rejection may be that the medical condition is not covered by the insurance.

Question 29

Are there waiting periods for chronic diseases?

Accepted Answer

Yes, by applying the waiting period mentioned in the insurance policy, unless covered exceptionally and by agreement between the two parties

Question 30

Are all medicines dispensed such as chronic medicines and vitamins, Will all medicine be dispensed like chronic medicines and vitamins?

Accepted Answer

Chronic medicines are dispensed according to the insurance-coverage and after studying the case after the Chronic Diseases section that is under the Medical Insurance Department, the medicines should be registered in the Jordanian Ministry of Health.

Question 31

What are the reports required for chronic disease prescription approval?

Accepted Answer

A recent medical report on the medical condition and the medications to be dispensed continuously, showing the daily doses from a specialist. Providing us with laboratory tests, if required.

Question 32

Is the coverage of the out patient case calculated within the coverage of the chronic treatment conditions?

Accepted Answer

Usually, the coverage of the treatment for chronic diseases is separated from the coverage of the out-patient treatment taking into consideration what is stated in the insurance policy.

Question 33

Does individual insurance cover first-year pregnancy?

Accepted Answer

Pregnancy and childbirth  will be covered after the waiting period mentioned in the insurance policy which is (12 months).

Question 34

Can the coverage be used from one year to another?

Accepted Answer

Each year has a separated coverage from the following year and it can’t be used for next year. Only for the current year

Question 35

Is there an In-patient insurance?

Accepted Answer

Yes, we provide in-patient insurance

Question 36

What is the maximum age of the beneficiary to be covered by individual insurance policies?

Accepted Answer

65 years old

Question 37

I am currently insured by another insurance company, and my contract will expire in the coming days. I would like to make an insurance policy with you with the granting of insurance continuity?

Accepted Answer

Insurance continuity can be granted when the following conditions are met: 
1- Having a continuous insurance policy with a maximum period of 1 month without insurance. 
2- Having insurance for two consecutive years from a local insurance company.
3-t he underwriting of the insurance affiliation application is subject to the Medical Insurance 4- Department for approval or rejection.

Peace of Mind	Security	Regular Care	Health & Wellness	Medical Expenses
Obtain financial security and reduce worries about medical costs	Protect yourself against medical emergencies and unexpected high medical expenses, avoiding a large medical debt	Connect with a consistent source of healthcare, enabling proactive disease detection and management	Maintain your health and well-being, receive timely treatment for illnesses, and contribute to a longer, healthier life	Cover your medical bills, prescription drugs, and other necessary healthcare expenses with ease

CURE	CURE 50:50	CURE IN
CURE offers three classes (VIP, First Class, and Second Class) with an annual coverage limit of JD 1,000,000 inside and outside Jordan, providing 100% coverage for doctor visits and hospital treatment.	The “CURE 50:50” Individual Medical Insurance program offers comprehensive coverage inside and outside the hospital, with a 50% reduced rate and coverage from the regular CURE program, featuring two classes (First and second) and an annual coverage limit of JD 500,000 per beneficiary.	The “CURE IN” Individual Medical Insurance program provides comprehensive coverage inside the hospital, with an annual coverage limit of JD 1,000,000 both inside and outside Jordan, and 100% coverage for hospital expenses. This program offers three classes (VIP, First & Second) starting from JD 60.
Get a quote	Get a quote	Get a quote

	CURE Program	CURE50:50	CURE IN
Inside and outside Jordan		Inside Jordan only
JD 1 million coverage		JD 500,000
100% hospital coverage		50%
100% doctor coverage		50%	Not Applicable
Maximum annual visits (Top level)	16	8
Maximum annual limit per case (Top level)	20,000	10,000	20,000
Medical, labs, and X-ray coverage	90%-80%	50%	100% In-Hospital
Free access to JICO’s user-friendly and routinely updated network application
Claims processed promptly; cash payments made within 5 working days (with all required documents)
Issuance of all types of policies within 48 working hours (after completion of all requirements)

Personal Insurance

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The Ultimate Health Insurance in Jordan

We care about you and your family

Your Trusted Partner for Medical InsuranceKeeping you as fit as a fiddle.

CURE

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The Leading Medical Insurance Provider in Jordan Reliable support, always there for you

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Presenting CURE 50:50 Comprehensive Coverage at Half the Price

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Frequently Asked Questions

What medical insurance policies does JICO provide?

Which medical network application is approved by the company?

Are pregnancy and childbirth cases covered within the medical network, with the possibility of maintaining continuity?

Are dental and eye treatments covered within the medical network?

Are cases of infertility and IVF covered within the medical network?

Is the cancer benefit covered?

Is Abdali Hospital covered within the medical network?

Are government and military hospitals covered within the medical network?

Are epidural injections covered at birth?

What are the approved scores in an individual medical insurance offer inside and outside the hospital – CURE?

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The Ultimate
Health Insurance in Jordan

We care about
you and your family

Your Trusted Partner for Medical Insurance
Keeping you as fit as a fiddle.

The Leading Medical Insurance Provider in Jordan
Reliable support, always there for you

Explore our Medical Insurance Plans
We cater to your needs and budget.

Presenting CURE 50:50
Comprehensive Coverage at Half the Price

Presenting CURE IN
Total Coverage Inside the Hospital