Reporting Your Claim
Easy, Convenient, and Quick Process
With JICO, you can enjoy prompt, thorough, and courteous service by reporting your home claim online. Our user-friendly online platform ensures a flexible and quick process for filing your claim.
Report Your Claim Online
To report your home claim online, simply fill out the form below and provide the necessary documents:
- Fire department report (for fire claims)
- District attorney report and local police report (for theft claims)
- A new and valid property ownership deed
- Your initial estimation of your expected losses
We Follow Up with You Right Away
Once you have completed the home claim report, we will send you a prompt confirmation email or message. You will then be able to view and manage your claim right away.
A JICO agent will call you to explain the next steps and confirm your details. This same agent will also be able to answer any questions you may have. If you submit your claim later than 2:00 PM, we will usually call you the following morning.
Reporting Your Claim Over the Phone
JICO Customer Care agents are available from 8:00 AM to 8:30 PM all week long. Give them a call and they will promptly handle your request. Make sure to have the following information at hand, including:
- Fire department report (for fire claims)
- District attorney report and local police report (for theft claims)
- A new and valid property ownership deed
- Your initial estimation of your expected losses