Reporting Your Claim Is
Convenient, Easy, And Quick

You can report your Auto and receive the same prompt, thorough, and courteous service that our customers receive over the phone.

Reporting Online

To report your claim online, simply fill out the form below.

You will be asked to provide:

  • The time and date of the accident
  • The driver’s license
  • The car’s registration and license
  • The accident report (Kroka)

We will follow up with you right away.

Once you complete the claim report we will send you a confirmation email, and you will be able to view and manage your claim right away.

A Jerusalem Insurance claim examiner will call you to explain the next steps, confirm the details, and arrange for a JICO auto damage adjuster to inspect your vehicle damage. This examiner will also be able to answer any questions you may have. If you submit your claim later than 2:00 PM, we will usually call you the next morning.

Reporting over the Phone

Our Customer Care officers are available from 8:00 AM to 8:30 PM all week long. Give them a call and they will handle your request for you. However you will be asked to provide the following:

  • The time and date of the accident
  • The driver’s license
  • The car’s registration and license
  • The accident report (Kroka)
Call to report a car accident claim

Online Form Car Claims

You have already send 2 messages. You are not allowed to resend a claim again for 2 days. If there is an issue, please contact our call center at: +96264004009