Shireen W. Alkatoot Manager – Information Technology Department

Shireen Alkatoot has held the position of IT Manager at JICO since February 2017. She is an IT professional with over 15 years of experience with some of the largest IT organizations and insurance companies. She is responsible for spearheading the adoption of new-age technology initiatives and directs their implementation. Alkatoot is a calculated risk-taker with broad and diverse industry knowledge and deep technology expertise. She is recognized for designing, leading, and deploying large-scale IT infrastructure, software, and security projects.

A visionary IT leader with more than 18 years of experience, Alkatoot has built a reputation for providing impeccable professional solutions, adopting and implementing next-generation technologies, and improving service levels across all the organizations she has worked with. With a profound understanding of insurance and reinsurance processes and operations, she combines technical expertise with management knowledge and practical experience.

Alkatoot holds a bachelor’s degree in computer science from the University of Jordan, with certifications in CCISO, ITIL, and PMP. She further possesses a diverse skill set that includes key management capabilities, such as technology operations management, strategic technology planning, budgeting, and cost control. Additionally, she excels in technical areas, like actuary analysis and reporting, digital transformation, solution architecture, IT governance, and data migration, among many others.

In terms of her proud accomplishments, Alkatoot boasts an impressive track record, including the development of a pricing tool for vehicle parts, successful system migration, the creation of statistical reports for executives and upper management, and superb expertise in handling IFRS17 financial standards. Beyond her professional achievements, Alkatoot finds joy in listening to music, and spending time with friends, and has a particular passion for solving puzzles.