Reporting Your Medical Claim
Quick and Easy Process
You can report your medical claim online and receive prompt, thorough, and courteous service from our dedicated contact support team.
How to File a Medical Claim
Report Your Claim Over the Phone
Our Customer Care agents are available from 8:00 AM to 8:30 PM all week long except on Fridays.
Please be prepared to provide the following documents:
- A medical report stating your medical case.
- Detailed medical records, including X-rays, lab results, and medications as prescribed by your doctor.
- Invoices for all expenses you wish to claim.
- Surgery report in case of surgery.
**Additional documents may be requested.
Please note that it is important to provide us with the medical bills within 15 days of the treatment date – these are to be given as a hard copy to the company.
